Shipping & Returns

Our order processing time is 2-5 business days. After Dispatch it normally takes 5-8 days business days for orders to be delivered.

At CozyDreams, your satisfaction is our priority. However, due to the nature of our products, we do not accept returns for items that have been opened. This policy ensures that all our customers receive brand-new, unopened products.

If you need to request a return for an unopened item, please follow these steps:

1. Contact Us: Reach out to our customer service team by sending an email to info.cozydreams2@gmail.com.
2. Provide a Picture: Attach a clear picture of the product along with your email.
3. Approval Process: Once we receive your email and picture, our team will review your request and get back to you with further instructions.

Thank you for choosing CozyDreams. We appreciate your understanding and cooperation.